fg661 Privacy Policy
Your privacy matters to fg661. This policy explains what personal data we collect, why we collect it, how it is protected, and what rights you have as a player on our platform.
Your Privacy at a Glance
All data transmitted between your device and fg661 is encrypted with industry-standard SSL technology.
fg661 does not sell, rent or trade your personal data to any third party under any circumstances.
You can request a full copy of all personal data fg661 holds about you at any time via [email protected].
You may request correction of any inaccurate or incomplete personal data held on your fg661 account.
Subject to legal retention obligations, you may request deletion of your personal data when your account is closed.
All data and privacy enquiries are handled by the fg661 support team at [email protected].
1. Introduction
This Privacy Policy ("Policy") describes how fg661 ("fg661", "the Platform", "we", "us", "our") collects, uses, stores and protects the personal information of users ("Player", "User", "you", "your") who register an account on or access the fg661 platform at fg661.vip. By creating an account on fg661 or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and that you consent to the data practices described herein.
This Policy should be read together with fg661's Terms and Conditions, which are incorporated by reference. If you do not agree with this Policy, please do not register an account or use the Platform. This Policy applies to all fg661 products and services including cricket betting, live casino, slot games, crash games and fish games.
2. Information We Collect
fg661 collects personal data from you through a number of channels, including directly from you when you register, through automated technical means when you use the Platform, and from third-party identity and payment verification providers. The categories of data we collect include the following.
- Registration data: full name, date of birth, mobile phone number (Bangladeshi), and account credentials (username and encrypted password).
- Identity verification data: copies of national ID, passport or other government-issued identity documents submitted during KYC verification.
- Financial data: payment method details (bKash/Nagad/Rocket account numbers, bank account numbers), transaction history, deposit amounts and withdrawal records.
- Usage data: pages visited, games played, bets placed, session durations, IP address, device type, browser type and operating system.
- Communication data: records of emails, live chat transcripts and support tickets exchanged between you and the fg661 support team.
- Responsible gaming data: deposit limits, session limits, cooling-off periods and self-exclusion choices you set on your account.
fg661 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, genetic data or biometric data unless this is strictly required to comply with a legal obligation (for example, enhanced due diligence required in specific circumstances). When such data is required, we will obtain your explicit consent.
3. How We Use Your Information
fg661 uses the personal data it collects for specific, legitimate purposes related to providing, maintaining and improving the Platform. We do not use your data for any purpose incompatible with the purposes listed below.
- Account management: creating and maintaining your fg661 account, verifying your identity and age, and processing your login sessions.
- Payment processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay and bank transfer, and maintaining transaction records as required by financial regulations.
- Compliance and fraud prevention: conducting KYC checks, anti-money laundering screening, responsible gaming monitoring, and detecting and preventing fraudulent or prohibited activity on the Platform.
- Customer support: responding to your enquiries, resolving complaints and communicating account-related information including notifications of changes to our policies.
- Platform improvement: analysing aggregated and anonymised usage data to understand player behaviour, improve game offerings, and optimise the Platform's performance and user experience.
- Marketing communications: sending you promotional offers, bonus notifications and news about fg661 — only where you have given us your consent to do so, and only to your registered mobile number or email. You may opt out at any time by contacting [email protected].
4. Legal Basis for Processing
fg661 processes your personal data only where there is a lawful basis to do so. The primary legal bases on which fg661 relies are set out below.
- Contractual necessity: processing required to fulfil our contractual obligations to you under the Terms and Conditions — for example, account creation, payment processing and customer support.
- Legal obligation: processing required to comply with applicable laws and regulations — for example, KYC checks, anti-money laundering obligations and responsible gaming requirements.
- Legitimate interests: processing carried out in the legitimate interests of fg661 or third parties — for example, fraud detection, platform security and improving our services — where these interests are not overridden by your rights.
- Consent: processing based on your explicit consent — for example, sending you marketing communications or processing any sensitive personal data. You may withdraw consent at any time without affecting the lawfulness of prior processing.
5. Sharing Your Information
fg661 does not sell, rent or trade personal data to third parties. fg661 may share your personal data with a limited number of trusted third parties, strictly for the purposes set out in this Policy. These third parties are contractually bound to handle your data securely and in accordance with applicable law.
- Payment processors: bKash, Nagad, Rocket, Upay and banking partners receive only the minimum financial data required to process your transactions securely.
- Identity verification providers: KYC and age verification service providers receive identity documents and biographical data solely for the purpose of verifying your eligibility to use the Platform.
- Game software providers: third-party game studios (such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi) receive only the session and wagering data required to operate the game you are playing. They do not receive your full personal profile.
- Legal and regulatory authorities: where required by law or by a competent authority (such as a court order or law enforcement request), fg661 may disclose your data without prior notice to you.
6. Payment Data and Financial Information
When you make a deposit or request a withdrawal on fg661 using bKash, Nagad, Rocket, Upay or a bank account, fg661 processes the payment method details you provide. Full payment credentials (such as your bKash PIN or bank password) are never stored by fg661 — these are entered directly into your payment provider's own interface. fg661 stores only the payment method identifier (for example, the last four digits of the mobile number associated with your bKash account) and the transaction record.
All financial transaction data is retained for a minimum of five years from the date of the transaction in order to comply with anti-money laundering record-keeping requirements. This retention period may be extended if required by applicable law or ongoing legal proceedings.
7. Cookies and Tracking Technologies
fg661 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and understand how players use the Platform. The following categories of cookies are used.
- Strictly necessary cookies: essential for the Platform to function. These include session authentication cookies that keep you logged in. These cannot be disabled.
- Functional cookies: store your preferences such as language settings, responsible gaming limits you have set, and your last-used payment method for a faster checkout experience.
- Analytics cookies: collect aggregated, anonymised data about how players navigate the Platform — which pages are visited, which games are played most, and where players encounter technical difficulties — used solely to improve Platform performance.
- Security cookies: used to detect and prevent fraudulent activity, bot access and suspicious login patterns. These are strictly necessary for platform security and cannot be disabled.
You may manage non-essential cookie preferences through your browser settings at any time. Please note that disabling functional or analytics cookies may affect your experience on the Platform. fg661 does not use third-party advertising cookies or cross-site tracking technologies.
8. Data Retention
fg661 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. The retention periods we apply are as follows: account data is retained for the duration of your account plus a minimum of five years after account closure; financial transaction records are retained for a minimum of five years from the date of each transaction; KYC and identity verification documents are retained for a minimum of five years from account closure; support and communication records are retained for two years from the date of the last communication.
When your data is no longer required, fg661 will securely delete or anonymise it in accordance with industry-standard data destruction practices. You may request early deletion of certain categories of data (subject to any overriding legal retention obligation) by contacting [email protected].
9. Data Security
fg661 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction or alteration. Our security framework includes the following measures.
- 256-bit SSL/TLS encryption on all data transmitted between your device and the fg661 servers, ensuring that your login credentials, payment data and personal information cannot be intercepted in transit.
- Encrypted storage: sensitive data fields including passwords, payment identifiers and identity document images are stored in encrypted form in our database. Plain-text storage of sensitive data is prohibited.
- Access controls: access to your personal data within fg661's internal systems is restricted to authorised personnel only, on a strict need-to-know basis. All staff with access to personal data receive data protection training.
- Penetration testing and security audits: fg661 commissions regular security assessments of the Platform to identify and remediate vulnerabilities before they can be exploited.
10. Your Data Rights
As a registered player on fg661, you have the following rights in respect of your personal data. To exercise any of these rights, please contact [email protected] with your registered mobile number and a description of your request. fg661 will respond within a reasonable timeframe and in any event within thirty (30) days.
- Right of access: you may request a copy of all personal data fg661 holds about you, together with information about how it is used and with whom it is shared.
- Right to rectification: if any personal data fg661 holds about you is inaccurate or incomplete, you may request that it be corrected or completed without undue delay.
- Right to erasure: subject to any overriding legal retention obligation, you may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
- Right to restriction: you may request that fg661 restrict the processing of your personal data in certain circumstances — for example, while a complaint is being investigated.
- Right to data portability: you may request that fg661 provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
- Right to object: you may object to the processing of your personal data where fg661 relies on legitimate interests as the legal basis, including profiling for direct marketing purposes.
fg661 will not charge a fee for handling data rights requests submitted in good faith. If a request is manifestly unfounded or excessive, fg661 reserves the right to charge a reasonable administrative fee or to decline the request, providing written reasons for its decision.
11. Children's Privacy
fg661 is strictly an adults-only platform. The minimum age to register and use fg661 is 21 years. fg661 does not knowingly collect personal data from any person under the age of 21. If fg661 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the relevant account will be closed without notice.
12. Marketing Communications
fg661 may send you promotional communications about bonuses, new games, seasonal offers and platform news — but only where you have given your explicit consent at registration or at a later date. Marketing messages are sent to your registered mobile number (via SMS) or email address only. fg661 does not conduct unsolicited cold-call marketing or share your contact details with third-party marketers.
You may opt out of marketing communications at any time by replying STOP to any SMS from fg661 or by emailing [email protected] with the subject line "Unsubscribe". Opting out of marketing will not affect your ability to receive transactional messages such as deposit confirmations, withdrawal notifications and account security alerts, which are sent as part of the service regardless of marketing consent.
13. Third-Party Links
The fg661 platform may contain references to game providers, payment processors and other service partners. Where the Platform displays third-party content or interfaces (for example, a live casino game stream from Evolution Gaming or a payment gateway from bKash), those interfaces are operated by the respective third party under their own privacy policies. fg661 is not responsible for the privacy practices of any third-party service provider.
fg661 recommends that you review the privacy policies of any third-party service provider whose interfaces you use through the Platform. fg661 does not endorse the privacy practices of any third party and accepts no responsibility for how they handle your personal data once you interact directly with their systems.
14. Changes to This Privacy Policy
fg661 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or Platform functionality. The date of the most recent revision is displayed at the top of this page. Where a change is material, fg661 will provide reasonable advance notice to registered players via their registered mobile number or email address, or by displaying a prominent notice on the Platform.
Your continued use of fg661 following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, please stop using the Platform and contact [email protected] to close your account. We encourage you to review this Policy periodically to stay informed of how fg661 protects your data.
15. Contact and Data Enquiries
For all privacy-related enquiries, data access requests, correction requests, erasure requests, or complaints about fg661's data handling practices, please contact the fg661 support team by email at [email protected]. Please include your registered mobile number and a clear description of your request or complaint so that our team can locate your account and respond efficiently.
The fg661 support team operates during Bangladesh Standard Time (BST, UTC+6) business hours. We aim to acknowledge all data-related requests within two business days and to resolve them fully within thirty (30) days. Complex requests involving large volumes of data or requiring legal review may take longer, in which case fg661 will notify you of the expected timeline.
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